---
title: "Contact · OrbySystems"
url: https://orbysystems.ai/contact
---

Contact

# Contact us

Questions about OrbySystems, your account, a license, an order or a refund: email us, and we aim to reply within two business days.

## Email

[support@orbysystems.ai](mailto:support@orbysystems.ai)

Please don’t send statements, account numbers or passwords. We never need them.

## A statement OrbySystems can’t read

Send it from the app. **Tools → Add New Institution** makes a scrambled copy, with the layout kept and every value faked, and **Send to OrbySystems…** sends it to us. Replies appear under Outstanding Requests at the top of that page. Your original statement never leaves your computer.

## Privacy

To see, correct or delete what we hold about you, email us with “Privacy” in the subject. Our [privacy policy](https://orbysystems.ai/privacy) says what that is.

## Security

Found a vulnerability? Email us with “Security” in the subject, and please leave real financial data out of any report.